Thursday, 24 June 2010

The ipad has landed

The ipad has landed

Tool or toy or both for people with little or no sight?

I noticed that the iphone and the ipad failed to make an appearance at last year’s Sight Village in Birmingham and again there was no sign of it at this year’s Csun as reviewed by Dr Mike Townsend in the May edition of this excellent magazine. Strange when there is so much interest in both products. So what is going on here and what is changing? Could it just be that blind and visually impaired people can go into Apple Stores etc in the nearest town or city and take a peep for themselves. The Apple staff know how to set up Zoom magnification or VoiceOver speech and family members, especially children, are taking a great interest and will be quick to help their visually impaired family member to do well with such a cool mainstream bit of kit.

I am old enough to remember the excitement of handling my first computer that talked to me and made stuff large enough on the screen for me to see and even slowly read by sight. It was the BBC computer and it gave me hours of fun and learning. It’s not easy to recapture all this even though computers are so wonderful for us now but the ipad has won my heart and certainly my fingers, eyes and ears. In this blog, I don’t want to do the detail but simply focus on the visual, remembering that I have very little sight by normal standards but very precious eccentric sight by my own standards. So what is it about the ipad?

It is small, thin, neat and held in one hand while your finger in the other hand manages the very responsive touch screen. Stuff on the screen is bright, extremely clear and the colours are intense. You can soften the brightness if glare is your problem. The interesting thing for me is that the ipad is handheld. If you have little sight, the great thing is being able to totally control how near things are, the ipad in this case, what angle they are to your face and eyes. How many of us have hunched over a screen, tried small screens to obtain clarity and or large ones to cope with magnification. How many of us have struggled to read print books with powerful telescopic lenses or done battle with the environment to get the lighting just right. The ipad in your hand copes with all this and, incidentally, when you buy an electronic book for it, you can quickly choose print size, the font style of the print and actually hear the book at the same time.

The ipad revolution brings with it yet another joy. The speech output and enlargement facilities are all part of the mainstream deal out of the box. No need to pay extra for your visual disability needs. The voice is clear and the pictures and colours are stunning. As a big boy, I was very excited to trial a driving game; a fast car amongst all sorts of obstacles I could hardly make out. But because the sounds were there and the pictures right up to my eyes, I felt the thrill of the simulation. I just need a driving game slow enough and with clear and spoken labelling so that I and many like me could get started. The cost of programs or apps is also very reasonable indeed, sometimes as little as fifty nine pence. Many apps are just free of charge.

Sound remains my preference though and I liked the facility to plug in my best headphones and listen to high quality music, podcasts, masses of book titles and radio stations from all round the world and all in the living room in a comfy arm chair and not sat at a keyboard. There is just so much to listen to that I would have to give up work to get time to fully enjoy it all. Sometimes one has had to decide whether or not to be a blind or a weak-sighted operator when choosing technology kit. Here, though, you can just press the buttons and hear or see large, just as you please at the moment of need.

Of course you can email, word process, cope with spreadsheets and keep your list of contacts and your calendar too. I purchased a natty Bluetooth keyboard to go with my ipad so I can quickly write documents and notes etc. There is an onboard on screen keyboard which is very usable with little or no sight, if slow. Incidentally, if you like speaking to your mates, Skype is there and very accessible and easy to use but, beware because there is a phone charge.

So would I recommend the ipad for blind and partially sighted people? Certainly not but I think you should make a big effort to go and handle one and get to know more about it and you might end up being as delighted as I am with it. Do remember too, that I have just scratched the surface and there is much more it can do. And finally, there are lessons to learn here. There is so much choice for us these days from freebies, cheapies to high class Rolls Royces. Who should be recommending? High priced products permit a sales team to go round the country and attend costly specialist exhibitions. The web is stuffed with information if you know the right key words for your web search. Your peers with little or no sight will surely have an opinion as I have; but my views are very biased and personal to my own needs and abilities. Sadly, there are very few professional so-called experts that have no axe to grind, nothing to sell, as it were. And even these trusty few must struggle to know the whole picture. For our part, at Screenreader.net, we no longer just bang on about our own Thunder screenreader software and WebbIE browser as you can see from this Apple article. The best advice is to go, learn and enjoy the huge choice of opportunities now available to us. In the new climate of cuts and reduced spending, we have all got to do more for ourselves and that is no bad thing, maybe.

Wednesday, 24 March 2010

A New Version Of The Thunder software

Oh dear!!! I am not very good at this blogging business. Margaret and I work hard every day but, well, I am sorry that it has been so long. Sorry I can’t do all I should do and thank you to the many who respond with your comments and thoughts.

Good news, however. We now have a new version of Thunder, V2, up and ready for everyone at www.screenreader.net. It is really good and I hope we get lots of feedback from you. So what is new?

Obviously, Thunder has been brought up to date and now works well with Windows 7, both 32 and 64 bit versions. Don’t be put off by wise guys telling you that Windows 7 and Office 7 are not good for blind users. Microsoft have made great efforts to improve the accessibility and it is just a case of learning a few new keystrokes and tricks of the trade.

Until now, we have relied on the WebbIE text browser for the Thunder internet experience. That is great and we have no plans to stop using WebbIE and Alasdair amazes us by constantly updating and improving his software. He is a mighty supporter of blind computer users. But now, for the first time, Thunder users can start to enjoy Internet Explorer mainstream and Sensory Software Ltd have been pretty ingenious with their keystrokes. What I mean is that you can achieve a great deal with very few and easy keystrokes. As an example; you can keep pressing the PGDN key and hear much of what is available on websites. Pressing the END key takes you through any form filling you encounter. The function keys are used to deal with other matters: F4 gives you that fantastic easy Web search facility and F2 then F3 permits you to search for a word within the webpage you are on. F7 hops between headers and F10 brings up the list of links. All very easy and works whatever the language. There are plans to develop all this so that we are well ready for when IE9 comes along. But if you find that WebbIE suits your purpose, just stick with it.

Thunder is more stable than ever and the memory stick version is now as responsive as if the software were installed on the machine you are using. It is absolutely amazing that, for the price of a memory stick, around £6 in the UK, and maybe with a bit of help from a mate, you can use your Thunder on other machines, in the library, internet cafe or at your friend’s home, without installing anything at all on the host computer. Compare this with the price of commercial alternatives and, if money becomes short, well, , why spend? Keep your money for training or something else.

We have been busy in other ways too. Since before Christmas, we have been organising fifty web learning days around England for combined audiences of blind and seeing people. At each learning day, we have aimed to recruit a Thunder Champion to spread the word locally and encourage other blind people to get connected. We are pleased that all this has given work to three blind certificated IT trainers at a time when work is hard to come by as the larger blindness organisations take the cream. And we have landed a second European Commission contract to put Thunder into more languages: Greek, Turkish, Polish, Bulgarian and Spanish. In all these countries, many blind people are poor and will never be able to spend out on commercial products. We remain passionate that by right access to computers should be there for all blind people. It is taking a little while but we are not put off by lack of support from organisations with money and we continue to get great feedback from Thunder users round the world.

When we started Thunder in 2006, we were the only “nuts” to be doing something for free which others were charging an arm and a leg for. But now we are not alone. NVDA comes out of Australia and is a great product too and the Mighty innovating Apple Corporation integrates its Voiceover talking and magnifying software into all of its products, from the cheapest iPod to the most expensive 27 inch screen desktop as well as the iphone. And we already know that the iPad, shortly to be released, will also be accessible to us out of the box. We have never had so much choice or accessibility.
So thank you to everyone who supports what we do and keep the feedback and responses coming in

Wednesday, 26 August 2009

A Dog's Diary August 26 2009

A dog’s diary

Just occasionally, something springs out at you an grabs your emotions and you just have to play your part. What follows came from a blind friend in Italy. It is wonderful that he translated it for us and just wanted the message to get round the UK too. He actually asked me to tidy the English but...I would not dream of being so picky and arrogant. Give a blind person a talking computer and, who knows, he may change the world for dogs and give us all a huge insight into human behaviour too. Enjoy and don;t be afraid to cry.


Week 1:

Today it’s one week since I was born: what a joy I have come to this world!

Month 1:

My mom takes care of me very tenderly: she is an excellent mother.

Month 2:

Today, I was parted from mom. She looked very anxious and said goodbye to me with a glance. Hopefully my new human family will take care of me as lovingly as she did.

Month 4:

I grew up quickly, everything attracts my attention. There are lots of children around, they are like “little brothers” for me. We are like rascals together, they pull my tail and I bite them for fun.

Month 5:

Today I was scolded: my master rebuked me because I peed in the house – but I had never been told where I should do it!

Month 12:

Today I turned one, I am almost an adult dog now, my masters say I have grown up even more than they expected. Ah, they must be so proud of me!

Month 13:

Today I felt very bad: my “little brother” took my ball, I never take his toys, so I wanted it back. My jaws have been to hard and I have unintentionally injured him. After that I was scared, they chained me, I can hardly see the sun now. They say they keep an eye on me, that I am ungrateful. I can’t understand anything of what is happening.

Month 15:

Everything is different now….. I live on the balcony. I feel so lonely, my family doesn’t love me anymore. Sometimes they forget I am hungry or thirsty. When it rains I have no shelter.

Month 16:

Today they took me away from the balcony. I was sure that my family had forgiven me. I was so excited that I started jumping for joy, and kept wagging all over the place. Besides, they took me for a walk. We headed for the motorway and then, suddenly, they stopped the car. They opened the door and I immediately got off with joy, believing we were going to spend the day in the countryside. Then a very strange thing happened: all of a sudden, with no apparent reason, they shut the door and went away. Hey, wait! You forgot me! I started running after the car with all my strength. My anguish was strong and increased even more when I realized I was going to faint….. and they would not stop. They forgot me.

Month 17:

In vain I have tried to find my way back home. I am cold and I feel lost. On my way I encounter kind-hearted people who look at me sadly and give me something to eat. With a glance I thank them from the bottom of my heart. I would love them to adopt me, I would be loyal and faithful like no other in the world, however they just say: “Poor little boy, you’re lost, ah?”

Month 18:

Some days ago I was roaming in front of a school when I saw a lot of children and guys just like my “little brothers”. When I got closer, a group of them scornfully started throwing stones at me so as to bet who owned the best aim. One of those stones spoilt one of my eyes, and since then I can’t see anything on that side.

Month 19:

You won’t believe that, but people showed more mercy on me when I was prettier. Now I am skinny, my aspect is quite different. I lost one eye and people now drive me away with a broom if I try to find shelter from the sun.

Month 20:

I can hardly move: today, someone ran over me. I thought I was safe in that place called “ditch”, but I will never forget the satisfaction in the eyes of that driver who intentionally drew up alongside the edge of the road in order to get into me. I wish he had killed me. Unfortunately he just broke my rear paw. The pain is terrible, my rear paws do not respond, and I desperately krept to a place with some grass on the side of the road.

Month 21:

I had been exposed to the sun and the rain for ten days, with no food. I couldn’t move anymore, the pain was unbearable, I felt very sick. It was a wet place where I lay, I believed my hair was dropping out. People passed by, some didn’t even spot me, some said “Watch out!” I was almost unconscious, but an unexpected power made me open my eyes. The sweetness of her voice made me react. She said “Poor little dog, how did they trash you this way?” On her side stood a man in a white suit, who touched me, then said “I’m sorry madam, there is nothing we can do for this dog, we’d better put an end to its suffering.” The kind lady started crying but eventually approved.
I wander how it happened, but I slightly moved my tail and looked at him, in order to thank him for helping me find rest at last. I just felt the injection and then fell asleep forever, asking myself why I had been born if nobody loved me.

In my country the problem of dogs being abandoned, most frequently on motorways, is still a relevant issue, in spite of aggressive campaigns promoting respect for dogs and pets.

This message is not just meant to break the hearts of dog lovers, but its aim is rather to affect those who have a dirty conscience, to cause in them a sense of guilt, shame and regret. This way, through a chain of unpredictable events, if just one dog were saved from a hostile fate, then this message will have been worth writing and circulating.

Please forward this message to as many people as you can, it’s just as challenging as sending out a joke or a picture, but you will have dedicated a fraction of your time to an animal, one of those who love us without asking anything in return. The animals will be grateful to you and your heart will be serene!

Wednesday, 22 July 2009

IT and Accessit July 2009

Roger Wilson-Hinds

I am replying to a June AccessIT article, reprinted from Braille Monitor which compared four low cost screenreader software talking packages.

I am responsible for distributing the thunder screenreader software round the world so at first I was cross and very disappointed. Thunder got short shrift. Rated the poorest Low cost screenreader.

My first reaction was to get on the phone and scream and shout about the inaccuracies and the briefness of the Thunder description. But at nearly seventy, I had the wisdom to engage brain before opening my big mouth. So how could such misinformation come to be in a professionally produced and widely respected specialist Braille magazine?

My granddaughter gave me the hint when I showed her the magazine I was reading. It was the cover. “What are floppy disks and what was life like before the internet? This was the drift of the discussion.

Don’t get me wrong. I love reading a Braille magazine on the train and there is no criticism implied or intended. But follow two chains of events:

The June article was written some time ago by a professional team well briefed in accessibility issues. It would then be approved and published and time marched on. Permissions were sought by RNIB and granted and the same article was reprinted in Braille and time marched on. I did not get round to reading the magazine until late July.

Now consider the second chain of events. I read the article on 22 July and am furious. I write this article on 22nd July and immediately pop it up as a blog on my company website also on 22nd July. I ask for it to be published as my right of reply on the same day and it may or may not get into the Braille magazine until September or possibly October, depending on the level of suitable material coming in to the Editor and it might not, of course, be deemed suitable anyway.

What my grand daughter does at the age of ten when she wants some information is to Google it. There is no waiting for her and her mates. So if readers want information about Thunder or much else for that matter, they should Google it and get the latest there is.

So now to the point: If you care to Google “screenreader” you will indeed find www.screenreader.net once or twice in the first five results. You will see clearly that Thunder is totally free to everyone, individuals and organisations. You will see that it comes in three forms: An installation .exe file so you can put it on your PC or laptop within a couple of minutes. There is a zipped file so you can copy it over to media, a pen drive, a disk or a card and run it on any modern Windows PC or laptop running XP or Vista, or very soon, Windows7 too. And there is also an MSI version for techies wanting Thunder on the college or school network etc.

We do indeed use WebbIE as our text browser and many people find WebbIE a most useful way to enjoy the internet and gather information quickly. But it does not suit everyone and we are working currently on an innovative way to get the best out of Internet Explorer 8. If you want an alternative browser such as Firefox, then Google NVDA and you will get to a pretty good option.

Thunder gives access to many Windows applications: MS Word, Outlook Express, Outlook, Notepad, Wordpad, Calc, LastFM, BBC iPlayer, and I could go on and on. If you find something you need access to, by all means ask us to create a script to make it work and we will do our best.

There is a moral to this story and I think it is about moving with the times and not doing things the way we used to in the dark ages of five years ago. Braille mags have their place and long should continue. What they can’t do is give you, the reader, the very latest information and they do you a disservice by conveying old hat stuff. I stress my commitment to Braille magazines and enjoy reading AccessIT.

Roger and Margaret Wilson-Hinds run Screenreader.net from their home in Peterborough. They supply a range of low cost and no cost products including free Thunder, the Lightning magnifier software package, a range of electronic magnifiers and a scanning software package. The company has over one hundred thousand users worldwide and is committed to serving the needs of those not able to afford commercially priced screenreader products.

Contact Details:
E: roger”screenreader.net
T: 01733 234441
W: www.screenreader.net
Blogs at www.screenreader.net

Wednesday, 20 May 2009

Well, sadly, this blog has been a long time coming but at least there is some news to report.

There is a new version of Thunder up there on www.screenreader.net and some useful improvements too.

You will find three options: the first, thunder.exe is what you need if you just want to install Thunder and run it from your usual computer.

The second, let’s you use a memory stick, a thumb drive, and use Thunder on any machine. You just push the memory stick with Thunder on it, into a USB drive and away you go. The download is a .zip file. So you copy that zip file on to the memory stick and unzip it again on the memory stick – unzip here.

The third option probably won’t concern most home users. But Thunder is increasingly being used in schools, colleges, and other organisations. In such cases, the network manager will want Thunder as an MSI file so she can control the way it behaves on the various machines.

Of course, all versions are free to anyone in the world and we very much want to hear from you how you get on with Thunder. We mostly receive good reports and lots of encouragement but there will always be problems with computers and software. We can only learn from your feedback and strive to improve things.

We do encourage you to make a donation towards our work if you are pleased with what you get. We are not money-grabbers but do have monthly expenses in running this service.

You will find some improvements to both Thunder and to WebbIE too. There is a new set of help and support files. You will see on the website or should I say see or hear, a link with the title “First Help”. This is for complete beginners and gives you a start as to which keys to be pressing. The other help files in Thunder help were written by a volunteer great supporter who is a user himself who does not see the screen.

Always on the move, we shall be spending time next week planning ahead how we are going to improve Thunder and the web even more. It works fine on corporate websites where lots of cash has been spent but the web is changing fast and many of us are board with corporate stuff and want to do our own thing and listen to others doing their own thing too. And it is not reasonable to expect such home-spun websites to be so accessible. We have been looking at Facebook, Youtube and Twitter amongst others. Great fun and it won’t be long before we show you how to enjoy such pleasures.

Monday, 15 December 2008

Louis Braille

www.screenreder.net

I should think that everyone knows who invented Braille. Louis Braille, of course and all the blindness charities round the world will rightly be celebrating Louis’ wonderful achievement, Margaret and I very much with the rest. Our personal lives have been transformed by Braille.

But Louis Braille was really all about information, communication, reading and writing if you can’t see. Paper and bodged dots was the technology available to him at the time; but what if Louis was around today? What would 21st Century Braille be like?

I fancy he would be like us at Screenreader.net and getting very excited about the modern computer that can speak, read, tell you what you are writing and amazingly put you in touch with people and information un-dreamed of in his dots and paper age. He might too, like us, have wanted all this to be a free option, there for even the poorest blind person.

He lived in an institution, died largely unrecognised except by his close mates and, like many brilliant inventors, failed to reap material rewards for his genius. I wonder who his boss was, if he had a Line Manager or a business plan. My guess is that he never got invited to the posh charity events of his time. How many of us know the name of the very important blind institution where he worked or even what his “proper job” was supposed to be. I wonder if it entered his head to charge his blind peers for Braille books, so much per page, per dot etc.

Its very right to be celebrating the memory of Louis Braille’s birth on January 4 and throughout 2009, but let’s learn some basic lessons and celebrate the human being, the inventor, the genius of a blind man and not just milk it to raise funds.

I was emailed by RNIB and asked to publish details of Louis Braille celebration events mostly here in the UK and I am pleased to be able to do this so that our many Thunder supporters round the world can pay tribute to a great man. But I do like the Australian touch best: A day on the beech in the sun.

The Louis Braille Bicentenary
Louis Braille was born on the 4th January 1809. To celebrate the achievements and legacy of this remarkable man, organisations across the globe are planning special programmes of events for 2009. A brief summary follows:-
RNIB events
RNIB will be using the year not only to raise awareness of braille but also to encourage more people (particularly adults) to learn braille
• From January 2009, there will be an advertising campaign and media relations demonstrating how braille has changed peoples lives.
• On the 4th January RNIB will launch an exciting new look website containing lots of up to date information, podcasts and videos
• There will be a high profile signature event in March. David Blunkett, the patron for the years celebrations, will attend the proceedings
• Two amateur radio enthusiasts have secured the call sign GB2HLB. They will be in contact with other enthusiasts around the world between the 26th December 2008 and 22nd January 2009.
• RNIB Cymru will be holding a children's essay competition. Children will be invited to write an essay with a welsh theme in either English or Welsh braille
• In Late Spring 2009, RNIB will be publishing the results of a major piece of research on the issues facing adults learning braille
• Two key products will be launched. The first, a grade one braille course is for both sighted and touch learners. The kit will contain braille writing equipment so that learners can immediately start to label things and write short notes. The second product is the innovative 'upward' writing frame which means that braille no longer has to be written using the reverse mirror writing method. The stylus makes 'upward' dots.
• A book will be published in conjunction with the EBU. It will contain a selection of winning essays entitled 'How Braille changed my life'
• The annual UK Techshare conference highlights the role of technology in the everyday life of people with disabilities. In September it will have a braille theme and it is hoped it will host the French traveling exhibition on Louis Braille and his legacy
Other UK Activities
• RNIB, Torch, Blind Catholics, Guild of Church braillists, St. John's Guild, and others are organising a Louis Braille thanksgiving service to be held at St. Martin's in the Fields, London on Saturday March 21st
• The BBC world service plan to broadcast a programme on the 4th January 2009, highlighting the global reach and appeal of braille in its many forms. There will also be sections on the life of Louis Braille and braille and innovation.
• Traveleyes, a company specialising in holidays for blind and partially sighted people is organising a trip to France in May 2009 with a Louis Braille theme.
• National Braille Week are organising an international Chess tournament in Edinburgh running from the 2nd January to the 4th January 2009. All moves will be recorded in Braille. There will also be a braille exhibition.
Some International Events
• The French organising committee (CINAL) are having a 4 day symposium beginning on the 4th January 2009 with a concert in Paris in the Notre Dame Cathedral. The conference is entitled 'Braille 2009 - 6 dot writing and its future'.
• The Americans have produced a silver dollar featuring the face of Louis Braille on the head side. It will cost $11 dollars and the $10 premium will be directed to groups which benefit the blind.
• CINAL are organising a second conference in June. It will take place in Coupvray (the birth place of Louis Braille) and will cover independence, integration and access to knowledge. It will inform the 'Coupvray Charter' which will have 10 key political proposals. The activities will conclude with a concert featuring Stevie Wonder and Andrea Bocelli
• National Braille Press has produced a range of promotional items (lapel pins, notelets, Bookmarks, Key chains, Poster) These are all for sale at www.nbp.org/ic/nbp/louis
• On the 4th January the Australians are having a celebration on the beach with a 50 metre long braille sand sculpture. 'The spirit of Louis Braille will meet the spirit of Australia in the sand the sun and the surf'.

Tuesday, 2 December 2008

EVERYONE A WINNER

RADAR is a very influential charity in the UK, bringing together a pan-disability approach to empower and prosper Screenreader was nominated for an Disabled Entrepreneur of the Year Award and we went along on 1st December to a fabulous evening at the Battersea Evolution in London. There were over three hundred people, many or most disabled in all sorts of ways, the food, drink and flowed all for free and we did not mind that we were not the winners. Blindness gets a good deal of empathy but we chatted to people who had been involved in accidents and suddenly were not able to walk, people, sometimes in high positions, who had suffered mental health, depression etc, and some who could hardly move a muscle. So we are fine, but just can’t see.

It takes me a long time to grow up and understand. For years I thought such glitzy occasions were a total waste of money and time. The RADAR evening budget, for instance, could run our Screenreader.net enterprise for more than a year, for sure. But I have been wrong.

Margaret and I were poshed up in our bow tie and evening dress etc which is certainly not our style and Tania, Margaret’s guide dog, sported a matching bow. But its what inside that counts and we chatted away to like-minded people who are obsessed, like us, with their project, living on pretty low incomes, probably less than the lowest paid jobs in Tesco and the like. They would be shouting for disabled people in Newcastle, campaigning for those in sheltered accommodation to be able to earn more than £20 a week in a society where top bankers get millions a year when retired early for the mess they have played a part in creating. We met a chap from Kenya, over hear amongst our wealth, to return home with ideas to improve the lives of blind people with great brains but no job or money. ,

If everyone went home as fired up as we were, then some good things for disabled people are going to happen over the coming year and the money was well spent. And we all had the opportunity of appearing amongst representatives of large organisations and celebrities who really do have the power and the influence to make big-time changes in Society. Amongst the sponsors were Sky, BBC, Lloyds TSB, a bank actually getting applause, and the Home Office.

No one seemed bowed down by the credit crunch and the gloomy economic forecasts and we for sure will double our efforts to get our free software round the world. Yesterday, working with a student from Nepal, a computer spoke the first words in Nepalese and we plan to work closely with a school for blind children and young people out there. And, if all goes well, we will be putting our efforts into Swahili with the cooperation of the Kenyan Blind Union.

At home, here in the UK, we have landed our first Government contract with the ministry of Justice on the theme of engaging blind people in the political process. We have to teach, on line, our users to blog, take part in petitions, easily get information from the web, and generally make their voice and needs heard by our politicians.

For the last year, we have been working on some software for people with learning difficulties as well as little or no sight. Software is never done; always a work in progress. But www.talkingcomputers.info is where you will find more details and the chance to try it out or at least tell others about it for us, please. Lots of goodies for people who have not been able to get much out of a computer up to now. There is easy access to music, radio choices, a talking calendar, dice, clock and even some games and educational stuff. So please spread the word for us if you are able.

Back to The People of the Year Awards: The Winning Entrepreneur had been shot up in Iraq. Within two years, he has set up a business which teacher==s professionals how to deal with severely damaged victims on the spot, in that first precious hour, so that they survive, even though badly damaged. A great tribute to the human spirit which is indomitable in some people.